Question 1

What is WINGS, and who do you serve?

Accepted Answer

WINGS is a state-certified domestic violence program serving seven counties in Central Georgia: Laurens, Bleckley, Dodge, Johnson, Telfair, Wilcox, and Wilkinson. Since 1991, we’ve provided safe shelter, advocacy, and education for individuals and families affected by domestic violence. Our services are free, confidential, and available to anyone experiencing abuse, regardless of gender, age, race, or background.

Question 2

How do I know if what I’m experiencing is domestic violence?

Accepted Answer

Domestic violence isn’t just physical harm—it can include emotional, verbal, financial, or sexual abuse. If someone is using fear, control, or intimidation to gain power over you, that is abuse. You don’t have to wait for a crisis to reach out. Call our 24-hour Help Line at 478-272-8000 to talk confidentially with an advocate who can help you identify what’s happening and explore your options safely.

Question 3

What happens when I call the WINGS Help Line?

Accepted Answer

When you call, a trained advocate will answer—not a machine. You’ll be met with understanding, not judgment. You can ask questions, talk about your situation, or learn about resources like safety planning, shelter, legal advocacy, and support groups. You never have to share details you’re not comfortable sharing, and you don’t need to be ready to leave to call. We’re here to listen and help you find the next right step for your safety.

Question 4

Is the WINGS shelter location confidential?

Accepted Answer

Yes. For the safety of all residents, WINGS’ shelter address is kept confidential. Only staff and law enforcement partners know its location. If you need safe shelter, our advocates will guide you through the intake process and coordinate transportation if necessary. Keeping the location private ensures that every survivor who stays with us remains protected.

Question 5

What if I don’t need shelter but still need help?

Accepted Answer

Many of the people we assist don’t live in our shelter. WINGS offers outreach advocacy, legal support, safety planning, counseling referrals, and community resources for anyone affected by domestic violence. You can still receive help even if you have a place to stay or are unsure about your next steps.

Question 6

What should I do if I’m worried about someone I know?

Accepted Answer

If you suspect a friend, coworker, or family member is being abused, reach out privately and express concern without judgment. Listen, believe them, and remind them that help is available. You can share our Help Line number (478-272-8000) and encourage them to call when it feels safe. Avoid confronting the abuser directly—your role is to offer support, not to intervene in a dangerous situation.

Frequently Asked Questions

Frequently asked questions